Last Updated: January 2024
Introduction
At Zephyr Rift Quonix Architecture Studio, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our architectural services.
We believe in sustainable practices not only in our architectural designs but also in how we handle your data - with care, responsibility, and transparency.
Information We Collect
Personal Information
- Name, email address, and phone number
- Mailing address and property location
- Project requirements and preferences
- Communication records and correspondence
Technical Information
- IP address and browser information
- Website usage patterns and analytics
- Cookies and similar tracking technologies
How We Use Your Information
- Service Delivery: To provide architectural design services and project management
- Communication: To respond to inquiries and provide project updates
- Legal Compliance: To comply with building codes and regulatory requirements
- Marketing: To send newsletters and updates (with your consent)
- Improvement: To enhance our services and website functionality
Data Protection & Security
We implement robust security measures to protect your personal information:
- SSL encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Limited access to authorized personnel only
- Password-protected systems
- Data backup and recovery procedures
- Compliance with Canadian privacy laws
- Regular staff training on data protection
Information Sharing
We may share your information with:
- Service Providers: Contractors, engineers, and consultants working on your project
- Legal Authorities: When required by law or to protect our rights
- Regulatory Bodies: Building authorities and certification organizations
- Business Partners: With your explicit consent for specific purposes
We never sell your personal information to third parties.
Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- File a complaint with privacy authorities
- Request data portability
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
Essential Cookies
- Website functionality
- Security features
- Session management
Analytics Cookies
- Website usage statistics
- Performance monitoring
- User behavior analysis
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Data Retention
We retain your information for different periods based on the type of data:
- Project Files: 7 years after project completion (industry standard)
- Communication Records: 3 years from last contact
- Marketing Data: Until you unsubscribe or withdraw consent
- Website Analytics: 24 months maximum
Policy Updates
We may update this Privacy Policy to reflect:
- Changes in our business practices
- Legal and regulatory requirements
- Technological improvements
- Industry best practices
We will notify you of significant changes via email or website notice.
Privacy Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
studio@zephyrriftquonix.info
Phone
(604) 555-0147
Address
1245 West Georgia Street
Suite 800, Vancouver, BC V6E 4R8